Q & A

Frequently Asked Questions

***Please note that nothing on this site is intended to diagnose, treat or cure disease or any condition***

***Adonai Soap is not responsible for misuse of  any products***

 

Q. Do you offer any classes?

A. Yes! We offer educational classes for Soap Making, Essential Oils and Fermenting. You can find them under the Shop tab Educational Classes.

 

Q. Do you offer any discounts?

A. We are proud to give all Military and First Responders 10% site wide. This incudes Parents and Siblings of the  Military / First Responder! Proof of ID will need to be emailed to ivy@adonaisoap.com for every order  since we will not keep them on file for security reasons.

 

Q. Can I Meet you for my order instead of shipping?

A. Yes of course,  In Alpine, Jackson or Wilson. This option is available in our shopping cart for local (Wyoming) clients only.

 

Q. What do I do if my package is damaged?

A. Great question! This is why we insure your packages to make sure you are covered. In case you receive a damaged package always take pictures of the box before you open it. Then pictures of whatever items may have been ruined.  I will need those pictures to file a claim. Once the claim process gets started It won't be long before you have a refund.

 

Q. How often do you ship?

A. During summer months we ship from Monday - Thursday so that nothing is sitting in the post office over the weekend. Then end of September - May we ship Monday through Saturday.

 

Q. How long does it take to ship my order out?

A.  Roughly up to 72hrs

1.  Anything longer and I will notify you along the process.

 

 

Q. Is getting Non-GMO project certified in the near future for Adonai Soap?

A. No, for the simple reason that all our Organic / Wild crafted ingredients come with certifications from the certifying entities i.e. QAI , USDA etc.

Q. Will your products cure my Eczema?

A. It's important to note that nothing on this site is intended to cure, treat or diagnose any disease or condition.

Skin conditions are the body's expression from the inside out. Of course using toxic-free skincare is the better option. But ultimately what needs to change are your eating habits, if not your skincare will only be your ' band-aid ' that will wear itself thin very soon. Your goal should be to get to the cause. So try your best to avoid the following and exercise regularly:

Processed foods including GMO ingredients

White Flour / Sugar

MSG

High Fructose Corn Syrup

Food coloring/ dyes etc.

We changed to a more traditional/ fermented/ grass fed meats and fats diet 8 yrs ago, due to my son Ephraim's severe eczema and never turned back. It was the best decision we ever made!

 

 

Q. Do you have vegan option for your  body butter?

A. Yes, Olive-Butter is vegan.

 

 

Q. Do you ship body butters throughout the summer?

A. No. Due to extreme heat  body butter ship from September - May only.

 

 

Q. I love that I can buy all I need from you guys, but I also need Hair Conditioner and Lotion do you make those?

A. I'm in the formulation / testing phase now!! Keep your eye out for those products very soon! When available, samples of lotion and hair conditioner go out with orders.

 

 

Q. Are you open all year round?

A. We are closed the week of major holidays  Thanksgiving, Christmas and Independence Day. We also close for the summer time from  June -  July. We take this time to restock on products, supplies, ingredients and catch up on paperwork!

 

 

Q. How long to your body butters and salves last?

A. All Salves, Body butters and Serums last up to 1 year.

 

 

Q. Do you use and or support essential oils from MLM companies?

A. No. Adonai Soap supports smaller companies that provide EXCEPTIONAL quality essential oils without the price gouging of MLM companies. Some of these are:

Plant Therapy

Aromatics International

Sunrose Aromatics

Florapacia

Nature's Gift

**We are currently switching some of our packaging , and harmonizing our labeling so please bare with us!***

***Prices are subject to change without notice***

***The buyer is accountable for using products responsibly***

Black week enter black20 for 20% off! **Some restrictions apply*** Code good until Friday November 24th midnight mountain time. Dismiss